Privacy Policy

This privacy policy outlines what personal information allwoman gathers once you become and client and why, it also explains what your rights are.

WHO WE ARE

The website is owned by allwoman and our registered address is 13 Freeland Park, Wareham Road, Poole Dorset BH16 6FA

allwoman (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 1998 and as of 25 May 2018, the General Data Protection Regulation (‘GDPR’) (as applicable the “Legislation”) where we control the purposes for which we process your personal information. We will take all appropriate steps to ensure compliance with the Legislation. Any questions about our data protection policy or how we handle your personal data should be addressed to Lara Heppell. (See ‘How to contact me’ below.)

THE PURPOSE OF PROCESSING CLIENT DATA

In order to provide professional yoga support and therapeutic treatments a certain amount of personal data is collected by allwoman in our initial telephone calls, email discussions and via new client registration forms. This is for the purposes of meeting Insurance Company criteria as well as helping to inform the unique personalised services that allwoman provides to you. From our discussions and initial registration forms we will need to gather and retain potentially sensitive information about your health and wellbeing, this information will only be used to inform our work together. We also take basic contact details and information via our web contact form to allow us to respond to your enquiries and handle bookings.

WHAT INFORMATION DO WE COLLECT?

We collect personal information about you (such as your name, address, email address and contact details), when you make an enquiry, apply for a one to one programme, workshop, retreat or training course or otherwise request services from us. We also collect personal information when you contact us asking to subscribe to our newsletter via the online form.

Main areas of information we collect are:

Your contact details
Medical history and other health related information
Therapeutic Treatment details and related notes (For Mizan therapies and One to One / Programme support)
We will only use this information to inform the treatments, any advice I might give as a result of your treatment, or when providing appropriate yoga support.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We process information about you so that we can:

identify you
assess and process any yoga support or therapeutic treatment / programme support, workshop, retreat, training courses which we run and which you may apply to attend
provide the training or other services requested
if you subscribe to our newsletter, to let you know about other services or information that may be of interest to you (see ‘Marketing’ section below)
detect and prevent fraud
customise our website and its content to your particular preferences
notify you of any changes to our website or to our services that may affect you
improve our services

We may send information about you to other parties, associates and service providers and law enforcement agencies if required.

The information we obtain from you helps us to:

Professionally and safely support you with appropriate Yoga & Movement practice, and /or Mizan abdominal Therapy.
Administer your application to join a yoga class/ book a therapeutic treatment/ attend a course/ workshop/ retreat or Intensive Programme
Administer the provision of any services you have requested e.g: attendance at a one to one, class, event or request for further information
Provide you with information about other services we offer that are similar to those you have already purchased or enquired about through our email newsletter, providing always that you have given us the necessary consent
Notify you about any changes to our services
Conduct in house research and statistical analysis
Alert you to class cancellations or amendments to timetables

EMERGENCY CONTACT INFORMATION

Emergency contact information is collected solely for use in an emergency, should Lara of need to contact your next of kin or give this information to the emergency services. This is only information that would be shared with a third party, and only in the context of an emergency.

THE LAWFUL BASIS FOR HOLDING AND USING CLIENT INFORMATION

The lawful basis for which we use your information is by legitimate interests. i.e. my requirement to obtain relevant information in order to provide you with the best possible yoga/ therapeutic support options and advice.

The lawful basis under which we hold your information is for ‘claims occurring’ insurance purposes, the law regarding children’s records and my obligations as a YAP & Mizan Therapy registered practitioner.

As we hold special category data (i.e: health and wellbeing related information) for Mizan abdominal therapy treatments and also intensive Programme support work the additional condition under which we hold this information is for me to effectively fulfill my role as a health and wellbeing specialist bound under confidentiality rules set out by my Mizan Therapy and YAP Code of Practice and Ethics.

COOKIE POLICY

We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We may also collect your device’s IP address as part of the basic functioning of this website. We do this to allow the website to function properly and to collect anonymous information about how this website is used, through Google Analytics.

If you wish to stop or control the use of cookies on your browser, please refer to your browser’s settings for cookies. More information on how to do that can be found on the website All About Cookies (https://www.aboutcookies.org/how-to-control-cookies/) and on the Information Commissioner’s website (https://ico.org.uk/for-the-public/online/cookies/)

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Here is a list of cookies used by all-woman.co.uk

DYNSRV -This cookie is a session cookie, intended to track which web server to send the visitor to. It’s purpose is to improve the performance of the website and your browsing experience.

_ga, _gat, _gid – Google Analytics – These cookie name are associated with Google Universal Analytics.They are included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

etBloomCookie – this is used by the popup on the website for the Mailchimp newsletter.

MARKETING AND EMAIL NEWSLETTER

If you subscribe to our email newsletter we may use your information to provide you with further information by email about our one to one support services, group classes, workshops, events, retreats and training courses, blogs, our latest offerings and any special offers and promotions we might be running. You can choose to unsubscribe at any point by clicking on the link at the bottom of the email.

Subscribed activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include: the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this is by no means a comprehensive list).

KEEPING YOUR DATA SECURE

My associates and I are bound by obligations of confidentiality and trained in the protection of personal data. We will take all reasonable steps to comply with the Legislation and use the appropriate technical and organisational measures necessary to safeguard your personal data. We only share your personal data with third parties who also comply with the Legislation.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that is transferred from you or to you via the internet. If you have any particular concerns about your information, please contact me (see ‘How can you contact me?’ below).

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

RETENTION PERIODS

I store your personal data on secure servers or on paper records for seven years after your class with me, for children under 18 records are kept until they are 18 and then for an additional seven years after that, in line with current Insurance requirements.

Other personal data, such as emails shall be stored for 2 years from the date on which you cease to be a client of ours or for a period of 6 years if we are specifically required to retain your personal data for HMRC purposes
until you ask us to destroy or remove it
In each case unless the law requires us to store the data for a longer period.

NOTIFYING YOU OF CHANGES TO THIS NOTICE

If there is a change to the allwoman privacy notices or how we use your data we shall contact you via email notice, written or hard copy notice, or through conspicuous posting of the notice on my social media channels and via the Booking System. I reserve the right to determine the form and means of providing notifications to you, and you may have opted out of certain means of notification as described in this Privacy Notice.

LINKS TO OTHER WEB SITES

Allwoman is not responsible for the practices employed by websites linked to or from allwoman nor the information or content contained in them. Please remember that when you use a link to go from allwoman to another website, our Privacy Notice is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

WHAT RIGHTS DO YOU HAVE?

The GDPR provides the following rights for individuals whose personal data is processed:

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object to processing
Rights in relation to automated decision making and profiling (We do not carry out automated decision making and profiling)

RIGHT TO ACCESS – I.E., TO REQUEST A COPY OF YOUR INFORMATION

You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or all of it, please:

email or write to me (see ‘How can you contact me?’ below);
let us have proof of your identity (a copy of your driving licence or passport); and
let us know what information you want.

RIGHT TO CORRECT ANY MISTAKES IN YOUR INFORMATION

You can require me to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:

email or write to me (see ‘How can you contact us?’ below)
let me have enough information to identify you
let me know the information that is incorrect and what it should be replaced with.

RIGHT TO REMOVE YOUR DETAILS FROM MY RECORDS OR RESTRICT HOW I USE YOUR INFORMATION

You can ask me to stop contacting you for particular purposes or remove your information completely from my records. There may be a legal reason why I need to keep your personal data and in that circumstance I will destroy your personal information as soon as I am legally entitled to do so. If you would like me to stop contacting you with information about allwoman services, please:

email or write to me (see ‘How can you contact us?’ below). You can also click on the ‘unsubscribe’ button at the bottom of the email and/or newsletter
let me know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone).

RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISING AUTHORITY

If you have any concerns or complaints about how I use your personal data I hope you will alert us to these directly (see the Contact information below). If you are still unhappy you are entitled to complain to the Information Commissioners Office (ICO) which is the supervising authority in the UK. Their contact details and the procedure can be found at www.ico.gov.uk

How to Contact Me: Questions, comments and requests regarding this privacy policy are welcomed.

You can call Lara Heppell on 07810827950 or email at lara@all-woman.co.uk

CHANGES TO THE PRIVACY POLICY

I may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website or use our services.